Search found 371 matches

by evande
Sat Mar 29, 2014 4:47 pm
Forum: Feedback & Helpdesk
Topic: Using siding feature
Replies: 1
Views: 1155

Re: Using siding feature

Sure! the siding will fill the screen, it is how it is designed. So if you only want say 6" of siding for your building, you would adjust the page margins in File>Page setup. So yes, you will get a bit of extra siding. You can add lines from Paper Tools for cutting guides. We are experimenting with ...
by evande
Tue Feb 25, 2014 5:55 pm
Forum: Feedback & Helpdesk
Topic: Uploading project
Replies: 5
Views: 1941

Re: Uploading project

We did a series of upload tests. We found that with one of our computers we had a problem uploading a file. We then used another web browser on that computer and the upload went through fine. On other computers we tried, files uploaded fine. We brought this to the attention of the person who impleme...
by evande
Wed Feb 19, 2014 7:54 pm
Forum: Feedback & Helpdesk
Topic: Uploading project
Replies: 5
Views: 1941

Re: Uploading project

you are correct, it seems uploads are down.
We will notify when we get it fixed, hopefully soon!
by evande
Tue Feb 18, 2014 10:33 pm
Forum: Feedback & Helpdesk
Topic: Uploading project
Replies: 5
Views: 1941

Re: Uploading project

Peter We are very sorry you ran into this! I know the first time around you were able to upload the project just fine. So it isn't something like a user permission. I checked the back end, your file does not show up as needing approval. Offhand, I recall that files have to be below a maximum size, c...
by evande
Tue Feb 04, 2014 10:28 pm
Forum: Feedback & Helpdesk
Topic: Lost My Sign builder,window builder programs.
Replies: 1
Views: 1128

Re: Lost My Sign builder,window builder programs.

Peter, In 2009 the software collection offered by Evan Designs was different than it currently is. Since 2009 we have discontinued the program - American Advertising Collection Also we have added a completely new program -The Advertiser The Advertiser has over 200 Advertisements all of which have ed...
by evande
Tue Jan 28, 2014 4:01 pm
Forum: Feedback & Helpdesk
Topic: The Advertiser
Replies: 6
Views: 2628

Re: The Advertiser

The version numbers you have are good. The registry on your computer has problems. Maybe you installed and unistalled a lot of programs to that XP over the years. That could cause trouble with the registry. I think for Advertiser to register correctly you could try uninstall and re-install, did you ...
by evande
Mon Jan 27, 2014 2:50 am
Forum: Feedback & Helpdesk
Topic: The Advertiser
Replies: 6
Views: 2628

Re: The Advertiser

the advertiser plug in requires the proper functioning of your computer. It seems there is a problem with this. In order to diagnose, what version of Windows are you running? and what version of Advertiser?? and what version of Model Builder? It might be an incompatibility. Open both programs and go...
by evande
Sun Jan 26, 2014 1:19 pm
Forum: Feedback & Helpdesk
Topic: The Advertiser
Replies: 6
Views: 2628

Re: The Advertiser

hi Johan I am sorry to hear you are having a problem with printing. I have not heard of this issue before. I have an idea though. Model Builder has Advertiser and Brickyard accessible from the Plug Ins palette on the design screen. You can open and edit and print Advertiser signs from within Model B...
by evande
Mon Jan 06, 2014 5:54 am
Forum: Feedback & Helpdesk
Topic: Error Code
Replies: 2
Views: 1271

Re: Error Code

Glad to hear that you were able to solved the issue with Model Builder by using the free update option on our website.
Dave
by evande
Wed Nov 13, 2013 10:23 pm
Forum: Feedback & Helpdesk
Topic: Origin for imported items
Replies: 1
Views: 1172

Re: Origin for imported items

I just tried importing a variety of images into Model Builder and found that in Normal Zoom (100%) images are import at the location of your mouse cursor. At other zoom percentages the image is imported a percentage away from your cursor and needs to be dragged into position. For those of you who ha...