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Vista?
Posted: Tue Aug 18, 2009 5:31 am
by AMarty
I have purchased the Model Builder program and installed it on my system that runs Vista 64. I cannot get it to run. Trying to start the program gets the notorious "MSCOMCTL.OCX " error that says the file is missing or not registered properly. I tried downloading that file from Microsoft and updating it, but made no difference.
Does the program actually run in Vista 64 or is it only Vista 32? I tried installing the program on my old XP machine that has been replaced by the Vista system and Model Builder ran fine on that. Unfortunately, that is the old machine with low memory, outdated architecture, printing only to old B&W laser printer and is being discarded now that I have a newer machine.
I would appreciate any help on how to get the program running on my new machine.
Thanks!
Re: Vista?
Posted: Tue Aug 18, 2009 6:10 am
by evande
Hi
Thanks for getting in touch. We have lots of Vista 64 customers. We will need to research and get back with some things to try. We wouldn't want to drive you to your old XP.
Re: Vista?
Posted: Tue Aug 18, 2009 6:47 am
by Peter
Hi,
I use Vista 64 and have not had any problems. Maybe contact Microsoft's Help Desk and see what they say.
Re: Vista?
Posted: Tue Aug 18, 2009 2:45 pm
by evande
Hi
Quote Major Geeks.com
http://majorgeeks.com/faqshow.php?id=8
"Sometime certain Microsoft Libraries can become unregistered when installing and uninstalling a lot of software. One very common problem is the MSCOMCTL.OCX."
By the way, this problem is common to all Windows OS not limited to Vista 64
Let us know if this gets you up and running!
Re: Vista?
Posted: Wed Aug 19, 2009 5:08 am
by AMarty
Thanks for everyone's help. The new MBsetup file worked fine and I am playing with all of the program's buttons!
I notice that the Brickyard program is also available in the Mac OS. Will Model Builder eventually be available for that too?
Thanks again!
Re: Vista?
Posted: Wed Aug 19, 2009 4:39 pm
by evande
Thank you for letting us know you are up and running!
Yes, we get asked for a Mac version of Model Builder from time to time. It is not as easy as it sounds to port it over. It is going to be a huge amount of work to accomplish that.
At this time we are very busy with adding new features to Model Builder. Have you seen the wishlist thread?
Re: Vista?
Posted: Wed Feb 24, 2010 3:46 pm
by wolf
Having Just Downloaded Model Builder And Brick Yard
And I Am Getting The mscomctl. Ocx Fault I Have Just Had An E-Mail From The Contact Adress On The Main Web Site
But Still I Can Not Get The Program To Run It Seems That The Link To Update You Built Is Nolonger Working
Can You Either E-Mail Me Or Replace The Link On The Forum
many thanks
mr b s cooke
Re: Vista?
Posted: Thu Feb 25, 2010 5:27 pm
by evande
wolf, you have posted a few times and as far as I can tell by your email contacts you are now installed. As of yesterday anyway. Your next question was adding items to the design screen. As of yesterday you have not replied to that.... so are you all set now ?
What we said about adding items to the design screen is that Model Builder writes to a temporary file while you are working on-screen. And some virus blockers set too high security level can block temp files. So either add Model Builder to your trusted list, or when you go to open Model Builder right click the program shortcut and choose "run as admin" to start the program.